Legal
Privacy Policy
Last updated June 1, 2026
Vero Solo is a tool for solo junk-removal operators. This policy explains what we collect, why, and the control you have over it. We keep it plain because you should not need a lawyer to read it.
Information we collect
Account information you provide when you sign up — your name, business name, email, phone number, and the pricing and branding you configure.
Quote and job data you create, including the photos you upload for estimates, detected items, and the customer details you add to a quote.
Payment information is processed by Stripe. We do not store full card numbers on our servers; we keep only the limited billing identifiers Stripe returns to us.
Basic usage and device data, such as log information and the pages you visit, used to keep the service secure and reliable.
How we use information
To provide the service — generating estimates from your photos, building quotes, processing payments, and keeping your job history.
To operate billing for your subscription and to send you service-related messages about your account.
To improve estimate accuracy and overall product quality. We may use de-identified data for this purpose.
Photos and customer data
Photos you upload are used to detect items and produce a volume estimate. They are stored so you can review and reprice a job later, and you can delete them at any time.
Customer information you enter belongs to you. We act as a processor for that data and use it only to deliver the service you have asked for.
Sharing
We do not sell your data. We share information only with the vendors that make the product work — for example Stripe for payments, our cloud hosting provider, and the AI vision provider that analyzes estimate photos — and only as needed to deliver the service.
We may disclose information if required by law or to protect the rights, safety, and security of our users and the service.
Retention and security
We keep your data for as long as your account is active and as needed to comply with our legal obligations. You can request deletion of your account and associated data.
We use industry-standard safeguards to protect your information, though no method of transmission or storage is completely secure.
Your choices
You can access, correct, or delete your account data from your settings or by contacting us. You can cancel your subscription at any time.
Contact
Questions about this policy? Email us at hello@verosolo.com and we will get back to you.